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Work For One
Of The Most Prestigious Companies in Nicaragua

 

Systems Engineer

MRP LATAM is looking for an experienced Systems Engineer to provide service to our local team.
 

The candidate should be proficient in Cisco, Microsoft, and AWS technologies.  The candidate should also have over 3 years of experience working in a similar capacity or managed services. 

Essential Functions

 

Within this role you will work within a team capacity and have individual responsibilities. The below describes the primary functions but should not be considered an exhaustive list of job duties and responsibilities for the role.

  • Design, configuration, installation, maintenance, and upgrade of the local area network (LAN) and/or wide area network (WAN) with a global perspective.
  • Strong system administration (Linux/Windows) at the command-line level
  • Troubleshoot escalated complex network & systems issues
  • Manage the overall health of the network and its internal and external connections, identifying potential issues or opportunities for improvement
  • Administers user access for the network and some key business applications
  • Backup and restoration of data to and from the network
  • Zero to limited travel requirement
  • Role will require periodical after-hours and weekend work support

Required Experience

  •          Proven track record of installing, configuring, and troubleshooting Linux based systems
  •          Fortigate firewalls, Cisco firewall, routing and switching
  •          Basic scripting experience Powershell and python
  •          Resolve customer requests/tickets, adhere to established internal workflows
  •          Working knowledge of Linux based PBX i.e. Asterisk
  •          Experience supporting cloud Infrastructure: o365/Azure/AWS/GCP
  •          Strong remote monitoring and management of system alerts and notifications
  • Strong Active Directory Administration including PowerShell scripting

Desired Experience

  • Experience with Helpdesk ticketing solution
  • Experience with patching systems vulnerabilities i.e. zero-day exploits
  • Working knowledge of Active Directory/Azure
  • Experience working with Exchange 2016/2019 and o365 Administration
  • Experience with security software: Microsoft Defender/anti-spam and other security related technologies
  • Palo Alto firewalls
  • Virtualization experience with VMware

Behavioral competencies

  • Genuinely excellent people skills; exemplary professionalism, enthusiasm, positive energy, openness, and integrity
  • Self-Managing: Ability to handle multiple tasks with limited direction
  • Judgement: Is trusted to make sound decisions and is seen as a trusted advisor
  • Open: Is approachable and works collaboratively

Educational & Certification Requirements

  • Bachelor’s degree in Computer Science or Engineering or equivalent experience
  • Cisco CCNA, Microsoft MCSA or Azure, AWS certifications preferred

 Language/Communication Skills

  • Good communication skills (written, verbal, and face-to-face) in both English and Spanish
  • Effectively presentation of information, and respond to questions from groups of managers, clients, customers

Envia tu Curriculum Vitae.

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Testimonials

Jorge Peña
Senior Brand Manager
MRP LATAM Team

Rudy Flores
MRP
Brand Manager

I started my career at Servicorp in October 2017 as an Account Executive calling companies all over the USA on behalf of some of the most prestigious tech companies in the market. This was a great opportunity to learn more about technology, the reach and importance for companies to be updated. I had previous experience on the phones doing sales, but I have to say marketing is a totally different world and it opens you mind to new challenges. When I started I knew the basics and having a great team of people there ready to help you and guide you on the best way to do things and share best practices is one of the CORE values in Servicorp that will assure you success in every aspect. After 7 months of hard work and dedication a position opened for a Program Manager. I decided to apply, my coworkers gave me all the support and provided me with a lot of courage to move on for this new challenge. The process was successful with a lot of professionalism and focusing on your attitude and skills to develop you career path, after this process I became the new Program Manager for LATAM and I have to say I´ve learned a lot from everyone inside the company and when you need, there is always someone ready to help you out overcome any roadblock. This story does not make me special, this could be anybody´s story if you put your heart into what you do.

We are waiting for you, what are you waiting for?

During my 4 years in MRP LATAM, I have felt supported by my peers and the company so I can keep learning, growing, and developing my career path. Moreover, I had the opportunity to challenge myself and take the Senior Brand Manager position, where I needed to manage the LATAM Team to achieve the sales goals. I would also like to highlight the amazing values and organizational climate of the company, in addition, to the always-on initiatives to promote a career path, where all collaborators are considered whilst the focus lies on their skills, pursuit of excellence, and performance.

Jorge Peña
Brnd Manager
MRP LATAM Team

During the 2 years that I have worked in the company Servicorp MRP, I felt a complete support and opening of the company to my professional growth. In this period, I had the opportunity to take the position of Brand Manager, where I have received the tools to manage a team and perform my activities in the best way. I want to highlight the confidence, values, organizational climate of the company, in addition, the initiative to promote a career path, where all collaborators are considered, always focusing on their skills and performance

THE INSIDE SALES DEPARTMENT

The Inside Sales department is in charge of executing demand generation projects in which business opportunities are identified for our clients with certain criteria previously established, in addition, data intelligence is gathered in the process that help make decisions and define the new marketing strategies. Inside Sales is the foundation for growth in other areas of the company, working in the different positions in this area, allows you to understand the internal quality standards, line of business, company culture, values ​​, and expectations of the customers.

During the last years, Executives in the area have had the opportunity to successfully grow into other positions like Digital Marketing, Channel Enablement, QC Team, and Customer Success. During my professional career at MRP, I´ve had the opportunity to start as an Account Executive until I became Senior Brand Manager. At this time I have been part of the growth of the company in the region and I can also confirm that one of the fundamental strategies of the company is the professional development of its human talent.

Work With The World's Most Prestigious Companies

 

We strive to advance meaningful growth for our customers, our employees, our company, and our shareholders. When our goals are aligned, we all win. 

 

 

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